Resources for Integrated Care Available for Health Plans and Providers

The following resources and actionable tools were created to support providers and payors in delivering integrated, coordinated care for individuals dually eligible for Medicare and Medicaid. These resources may be helpful to behavioral health providers, health plans, health systems, long-term service and support providers, State Medicaid agencies and others.

Dual Eligible Special Needs Plans (D-SNP) Enrollee Advisory Committee Resources

• Best Practices for Implementing Enrollee Advisory Committees  [webinar]
• Launching an EAC (PDF) [tip sheet]
• Recruiting and Sustaining Successful Enrollee Advisory Committees (EACs) [webinar]
• Enrollee Advisory Committees: Navigating The Feedback Process (PDF) [tip sheet]
• Enrollee Advisory Committees Through a Health Equity Lens [webinar]
• Related Resource: Lessons Learned from Dual Eligible Special Needs Plans Enrollee Advisory Committee Strategic Conversation (PDF) [memo]

Care Coordination and Person-Centered Care

• Using Person-Centered Language (PDF) [tip sheet]
• Using Person-Centered Language (PDF) [reference page] 
• Promising Practices for Utilizing Motivational Interviewing (MI) to Improve Care Coordination and Address Social Determinants Of Health (SDOH) [webinar]
• Locating and Engaging Members: Key Considerations for Plans Serving Members Dually Eligible for Medicare and Medicaid (PDF) [brief]
• Effective Interdisciplinary Team Meetings (PDF) [tip sheet]
• Helping Plans Collect Member Data on Social Determinants of Health (PDF) [tip sheet]
• Behavioral Health Integration Capacity Assessment (ZIP) [guide & tool]
• Geriatric Services Capacity Assessment (ZIP) [guide & tool]
• Disability-Competent Care Self-Paced Training Assessment (ZIP)[guide & tool]
• Disability-Competent Care Self-Assessment (ZIP) [guide & tool]

Webinars

All webinars developed under MMCO to encourage and improve integrated care for Medicare Medicaid enrollees are located here. Below, we highlight a few recent webinars.

• Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid 
  • Related Resource: Strategies and Promising Practices in Coordinating Dental Care for Dually Eligible Individuals (PDF) [guide]
• Improving Health Equity for Dually Eligible Enrollees in Rural Areas
• Addressing Menopause and Health Across the Life Course for Dually Eligible Women with Disability

Questions?

Please email RIC@cms.hhs.gov with any questions you have regarding the resources listed above.

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