Special populations

These resources can help you reach out to people included in special groups, such as American Indians, Medicare beneficiaries, and young adults. The fact sheets, partner publications, and associated web sites explain the programs and services available to them.

African Americans

• Strategies for Behavioral Health Organizations to Promote New Health Insurance Opportunities in African American Communities (SMA14-4819)

American Indian/Alaska Natives

• Behavioral Health Brochure (PDF)
• CMS Important Dates (PDF)
• Healthy Students Brochure (PDF)
• Employer Sponsored Insurance & Affordability (PDF)
• Employer Sponsored Insurance for You and Your Family (PDF)
• Medicare Prescription Drug Plans for American Indians and Alaska Natives (PDF)
• CHIP, Medicaid, Medicare, and the Health Insurance Marketplace at a Glance (PDF)
• The Value of Health Insurance (American Indian) (PDF) (reviewed November 2020)
• The Value of Health Insurance (Alaska Native) (PDF) (reviewed November 2020)
• Strategies for Behavioral Health Organizations to Promote New Health Insurance Opportunities in American Indian and Alaska Native Communities (SMA14-4821)
• Tribal Glossary Brochure (PDF)
• Coverage to Care Tribal Brochure (PDF)
• Enroll Now! Bookmark (PDF)
• Bringing Better Health Care to Native Communities (PDF)
• Essential Health Benefits for American Indians and Alaska Natives (PDF)
• Health Insurance 101 for American Indians (PDF)
• Health Insurance 101 for Alaska Natives (PDF)
• ACA Youth Health Care Brochure (PDF)
• ACA Urban Health Care Brochure (PDF)
• ACA Men's Health Care Brochure (PDF)
• ACA Women's Health Care Brochure (PDF)
• Assisting American Indian and Alaska Native Consumers – June 5, 2024 (slides) (PDF)
• Health Coverage Options for American Indians and Alaska Natives – posted July 2024 (PDF) 

Asian American/Native Hawaiian/Pacific Islander

• Strategies for Behavioral Health Organizations to Promote New Health Insurance Opportunities in Asian American, Native Hawaiian, and Pacific Islander Communities (SMA14-4818)

Children

• Medicaid and CHIP Overview (PDF)
• What Do Early Care and Education Workers Need to Know About the Marketplace?
  • English (PDF) | Spanish (PDF)

Courts and corrections systems

• Assisting Incarcerated and Recently Released Consumers – January 2024 (slides) (PDF)
• Incarcerated and Recently Released Consumers – posted January 2024 (PDF)
• Understanding the Health Insurance Marketplace If You're Incarcerated
  • English (PDF) | Spanish (PDF)

Health care providers

• What You Should Know About Provider Networks
  • English (PDF) | Spanish (PDF)
• What You Should Know About Seeing Your Doctor
  • English (PDF) | Spanish (PDF)

Homeless

• Health Coverage Options for Consumers Experiencing Homelessness – posted November 2022 (PDF)
• Outreach & Enrollment into Health Coverage: A Frontline Guide for Engaging People Experiencing Homelessness (National Health Care for the Homeless Council ) - August 31, 2022 (slides) (PDF)
• Medicaid Enrollment: Your Guide for Engaging People Experiencing Homelessness

Immigrants

• Providing Effective Communication and Language Assistance- October 23, 2024 (slides) (PDF)
• Health Coverage Options for Deferred Action for Childhood Arrivals (DACA) Recipients and Certain Other Categories of Immigrants – September 2024 (PDF)
• Immigrant Eligibility for Marketplace and Medicaid and CHIP Coverage – August 28, 2024 (slides) (PDF)
• Health Coverage Options for COFA Migrants – August 2023 (PDF)
• Health Coverage Options for Immigrants – July 2022
  • Arabic (PDF)
  • Chinese (PDF)
  • English (PDF)
  • French (PDF)
  • German (PDF)
  • Gujarati (PDF)
  • Haitian-Creole (PDF)
  • Hindi (PDF)
  • Korean (PDF)
  • Polish (PDF)
  • Portuguese (PDF)
  • Russian (PDF)
  • Spanish (PDF)
  • Tagalog (PDF)
  • Urdu (PDF)
  • Vietnamese (PDF)
• Serving Special Populations: Consumers with Limited English Proficiency – posted June 2021 (PDF)
• Streamlined Marketplace Application Drilldown  – Citizenship and Immigration January 2020 (video)
• Getting Help in a Language Other Than English (PDF)
• Your Marketplace Application: Identity Proofing & Information Inconsistencies (PDF)
• Immigration Document Uploads on HealthCare.gov
  • English (PDF) | Spanish (PDF)

Individuals living with HIV/AIDS

• Health Coverage Options for Consumers with HIV/AIDS – posted September 2022 (PDF)

Individuals with disabilities

• Assisting Consumers with Disabilities – July 12, 2023 (slides) (PDF)
• Serving Individuals with Disabilities – posted October 2023 (PDF)

Individuals with substance use or mental disorders

• Health Coverage Options for Consumers with Mental Health and Substance Use Disorders – posted November 2022 (PDF)
• Assisting Individuals with Substance Use or Mental Disorders with Health Insurance Enrollment (SAMHSA) – July 13, 2022 (slides) (PDF)

Latinos and Hispanics

• Best Practices for Outreach to Latino Communities – December 12, 2018 (slides) (PDF)
• Strategies for Behavioral Health Organizations to Promote New Health Insurance Opportunities in Latino and Hispanic Communities (SMA14-4820)

LGBT

• Assisting Marketplace Consumers in the LGBTQI+ Community (PDF)
• Out2Enroll Website: www.Out2Enroll.org
• Strong Families:  Where to Start, What to Ask: A Guide for LGBT People Choosing Health Care Plans
• ASPE Research Brief: Outreach and Enrollment for LGBT Individuals: Promising Practices from the Field
• Substance Abuse and Mental Health Services Administration (SAMHSA):  Affordable Care Act (ACA) Enrollment Assistance for LGBT Communities: A Resource for Behavioral Health Providers
• HHS LGBT Portal

Local leadership

• Affordable Care Act: Tips for Partnering with Health Centers on Outreach and Enrollment Activities
• The Partnership Center:  Healthy Communities, Healthy Congregations – October 10, 2014 (slides) (PDF)

Medicaid & CHIP beneficiaries

• Medicaid Enrollment: Your Guide for Engaging People Experiencing Homelessness
• Apply for Medicaid & CHIP through the Health Insurance Marketplace
  • English (PDF) | Spanish (PDF)
• Losing Medicaid or CHIP? (fact sheet)
  • English (PDF) | Spanish (PDF)
  • Other languages
• Lost Medicaid or CHIP? (tear pad)
  • English (PDF) | Spanish (PDF)
• Does your child have Medicaid or CHIP? (postcard)
  • English (PDF) | Spanish (PDF) 
  • English (PDF) | Spanish (PDF) (fillable postcard)

Medicare beneficiaries

• Medicare & the Health Insurance Marketplace
  • English (PDF) | Spanish (PDF)

Refugees

• Refugees and the Affordable Care Act

Rural populations

• Assisting Rural Consumers – posted November 2023 (PDF)
• Assisting Rural Consumers - July 19, 2023 (slides) (PDF)

Veterans

Veterans "Deep Dive" Presentation for Assisters – November 2017 (PDF)

Women

• A Checklist to Keep Women Healthy
  • English (PDF) | Spanish (PDF)

Young adults

• Enrolling Young Adults and Other Hard-to-Reach Populations – July 26, 2019 (slides) (PDF)
• What do I need to know about the Marketplace?
  • English (PDF) | Spanish (PDF)
• Know Your Rights
  • English (PDF) | Spanish (PDF)
• Losing Job-based coverage
  • English (PDF) | Spanish (PDF)
• Protect Yourself from Fraud
  • English (PDF) | Spanish (PDF)
• Report Life Changes to the Marketplace After You Enroll in Coverage
  • English (PDF) | Spanish (PDF)
• Report Changes (postcard)
  • English (PDF) | Spanish (PDF)