Medicare HETS - CMS Connectivity Issue - 1/8/2024

Medicare HETS 270/271 Submitters: 

A wider CMS connectivity issue is currently impacting some Medicare HETS 270/271 submitters.  While HETS remains up and available, some HETS submitters are unable to reach the system to submit their 270 requests. 

The issue began shortly after 2:30pm ET.  CMS IT is engaged and is working to resolve the issue ASAP.  Once the wider CMS connectivity issue is resolved, all HETS Submitters should be able to connect as normal.   

We apologize for any inconvenience and will continue to monitor application availability. 

Please contact the MCARE Help Desk if you have any questions.