What’s New
New information regarding upcoming Coordination of Benefits & Recovery activities are posted as the information becomes available. Items remain on this page for the current year and are then moved to the Archive page.
June 10, 2024 - Special Outage Notification
Please note that due to system modernization activities, there will be outages to the following Coordination of Benefits & Recovery (COB&R) applications and operations:
- Medicare Secondary Payer Recovery Portal (MSPRP)
- Commercial Repayment Center Portal (CRCP)
- Benefits Coordination & Recovery Center (BCRC) and Commercial Repayment Center (CRC) Call Centers
The outages are currently scheduled for the following days and times:
Date | Time | Additional Information |
Friday, June 28, 2024, through Monday July 1, 2024 | 2:00 PM ET Friday through 7:00 AM ET Monday | Call Center Will Not Be Available; Operations Will Resume on Monday, July 1 at 8:00 AM ET. |
We apologize for the inconvenience.
February 14, 2024 - New Alert Titled 2024 Recovery Thresholds for Certain Liability Insurance, No-Fault Insurance, and Workers’ Compensation Settlements, Judgments, Awards or Other Payments Now Available
An Alert titled 2024 Recovery Thresholds for Certain Liability Insurance, No-Fault Insurance, and Workers’ Compensation Settlements, Judgments, Awards or Other Payments has been posted to the Downloads section of the Non-Group Health Plan Recovery page.
Downloads
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Update: Medicare Secondary Payer (MSP) Obligations and Settlements Related to Alleged Exposure to Roundup (PDF) -
Medicare Secondary Payer (MSP) Obligations and Settlements Related to Alleged Exposure to Roundup. (PDF) -
Commercial Repayment Center Portal (CRCP) Defense Submission Frequently Asked Questions (PDF) -
September 14, 2023 -Group Health Plan (GHP) Recovery Webinar Presentation (PDF) -
Commercial Repayment Center Portal (CRCP) Enhancement Webinar Presentation – July 27, 2022 (PDF) -
Medicare Secondary Payer Recovery Portal (MSPRP) Go Paperless Webinar Presentation (PDF) -
Commercial Repayment Center Portal (CRCP) High-Level Overview Webinar Presentation (PDF)