Office of Healthcare Experience and Interoperability (OHEI)
Office of Healthcare Experience and Interoperability
OHEI helps improve patients’ lives by optimizing the delivery of healthcare. We work to reduce healthcare administrative burden and advance interoperability and national standards. We engage with patients and organizations from across the healthcare community to understand their experiences, inform solutions, and infuse a customer-focused mindset throughout CMS.
Latest OHEI News & Updates
CMS Publishes "Optimizing Care Delivery: A Framework for Improving the Health Care Experience"
CMS has published a five-year strategy for improving health care delivery and the care experience by addressing administrative burdens and other frictions in the programs it oversees as well as the health system more broadly.
CMS Announces Qualified Health Plan (QHP) Directory Pilot
As part of its ongoing work to improve access to care, reduce clinician burden, and support interoperability throughout the health sector. The Centers for Medicare & Medicaid Services (CMS) is partnering with the state of Oklahoma on a first-of-its-kind directory pilot that will help inform the design and feasibility of any future efforts toward a National Directory of Healthcare (NDH).