Office of Healthcare Experience and Interoperability (OHEI)

Office of Healthcare Experience and Interoperability 

OHEI helps improve patients’ lives by optimizing the delivery of healthcare. We work to reduce healthcare administrative burden and advance interoperability and national standards. We engage with patients and organizations from across the healthcare community to understand their experiences, inform solutions, and infuse a customer-focused mindset throughout CMS.

Learn More About Our Work

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Customer Engagement & Transparency

OHEI engages with the public through diverse channels and uses human-centered design processes to seek insights and ensure those perspectives are reflected in CMS policy and operations as well as equips consumers with informational resources to empower greater healthcare choice. 

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Health Informatics & Interoperability

We aim to make healthcare data flow more freely and securely among payers, providers, and patients by laying the foundation to foster a more connected healthcare system.

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Administrative Simplification

OHEI aims to reduce paperwork and administrative burden by adopting and enforcing uniform standards for electronic healthcare transactions.

Latest OHEI News & Updates

CMS Announces Qualified Health Plan (QHP) Directory Pilot

As part of its ongoing work to improve access to care, reduce clinician burden, and support interoperability throughout the health sector, the Centers for Medicare & Medicaid Services (CMS) announced on September 17, 2024, a partnership with the state of Oklahoma on a first-of-its-kind directory pilot. 

HHS Releases Information Bulletin on Publication of Final Rule CMS-0056-F

The Department of Health and Human Services (HHS) has released an Information Bulletin informing stakeholders of the Federal Register publication of the final rule CMS-0056-F. This final rule adopts updated versions of retail pharmacy standards for electronic transactions.

Page Last Modified:
01/24/2025 03:23 PM