Office of Healthcare Experience and Interoperability (OHEI)

Office of Healthcare Experience and Interoperability 

OHEI helps improve patients’ lives by optimizing the delivery of healthcare. We work to reduce healthcare administrative burden and advance interoperability and national standards. We engage with patients and organizations from across the healthcare community to understand their experiences, inform solutions, and infuse a customer-focused mindset throughout CMS.

Learn More About Our Work

 

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Register for the 2024 CMS Optimizing Healthcare Delivery to Improve Patient Lives Conference

This free, virtual conference convenes change makers from the healthcare community and federal government to share innovative ideas, lessons learned, and best practices that strengthen patient healthcare delivery and access to high quality care, by reducing the administrative burdens that impact patients and the healthcare workforce.

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Stakeholder Engagement

OHEI engages with the public through diverse channels and uses human-centered design processes to seek insights and ensure those perspectives are reflected in CMS policy and operations.

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Health Informatics & Interoperability

We aim to make healthcare data flow more freely and securely among payers, providers, and patients by laying the foundation to foster a more connected healthcare system.

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Administrative Simplification

OHEI aims to reduce paperwork and administrative burden by adopting and enforcing uniform standards for electronic healthcare transactions.

Latest OHEI News & Updates

CMS Publishes "Optimizing Care Delivery: A Framework for Improving the Health Care Experience"

CMS has published a five-year strategy for improving health care delivery and the care experience by addressing administrative burdens and other frictions in the programs it oversees as well as the health system more broadly. 

CMS Announces Qualified Health Plan (QHP) Directory Pilot

As part of its ongoing work to improve access to care, reduce clinician burden, and support interoperability throughout the health sector. The Centers for Medicare & Medicaid Services (CMS) is partnering with the state of Oklahoma on a first-of-its-kind directory pilot that will help inform the design and feasibility of any future efforts toward a National Directory of Healthcare (NDH).

Page Last Modified:
12/10/2024 04:29 PM