Office of Information Technology

Patrick Newbold is the Chief Information Officer (CIO) for the Centers for Medicare & Medicaid Services (CMS) and the Director of the Office of Information Technology. He is an accomplished IT executive with a distinguished career in federal service. Prior to joining CMS, Patrick served as the Deputy CIO for Strategy for the National Aeronautics and Space Administration (NASA), managing business, strategy, and customer engagement. 

While at SSA, he served as the Social Security Administration (SSA) Chief Information Officer and most senior agency executive leading information technology, software engineering and cybersecurity risk management and operations. He also co-founded the agency’s Office of Transformation, driving wholesale change across the agency, led the agency’s digital modernization efforts. Before joining SSA, he was the Deputy Chief Information Officer (DCIO) and Director of Enterprise Information Technology for the U.S. Army Corps of Engineers. In this role, he was the principal advisor to the CIO on information management/ technology, policy, and administrative issues for the directorate. He was responsible for IT service delivery for over 37K users.

Throughout his federal career, he has advocated for digital transformation, IT modernization, and enabling business goals through technology. He has served on the Technology Modernization Fund (TMF) Board since 2023, where he evaluates federal agency project proposals submitted for funding under the Modernizing Government Technology Act. 

Patrick lives in greater Washington D.C. with his wife, Katie, and enjoys travel, early morning exercise, and movies of all genres.

Lee Ann Crochunis is the Deputy Director of the Office of Information Technology at the Centers for Medicare & Medicaid Services (CMS) – the largest health insurer in the nation.  Reporting to the Chief Information Officer, she is responsible for a wide range of IT services, products, and systems that support the Medicare, Medicaid, and Marketplace programs, along with meeting the IT needs of thousands of CMS employees. 

During the first 15 years of her career at CMS, Lee Ann worked on a wide-range of issues such as Medicare Program Integrity, Y2K remediation, and agency-wide risk and project management. Later, she led change management for the Medicare fee-for-service program; planning for the procurement and implementation of Medicare Administrative Contractors (MACs); and MAC contract performance and IT security compliance.

She spent the next 10 years working part-time in the private sector focusing on helping companies design and deliver IT support solutions for CMS and other federal agencies. During that time, she served as Chief Growth Officer for an 8(a) company as well as directed projects for several engagements with CMS and the Office of the National Coordinator. 

Returning to CMS in 2018, Lee Ann has held several leadership roles within the Office of Information Technology.  Most recently, before moving into her current role, Lee Ann served as Director of the Applications Management Group where she was responsible for the management and operations of a complex suite of IT Systems that support the Medicare program and CMS. 

Lee Ann holds a BA in mathematics from the University of Maryland Baltimore County and an MBA from the University of Baltimore.

• Serves as the CMS Chief Information Officer and is responsible for providing implementation services and operational support for CMS component-specific information technology (IT) needs and enterprise-wide services.
• Serves as the lead and system integrator for enterprise-wide and component-specific software development efforts to ensure that the functions of Medicare, Medicaid, and Marketplace are carried out.
• Serves as the lead for developing and enforcing CMS' information architecture, policies, standards, and practices in all areas of IT.
• Provides IT hosting, managing and oversight of the operations, enhancement, and delivery of services for the IT infrastructure, including enterprise network communications.
• Provides IT support services through execution of IT contracts and the oversight of IT contract vehicles that may be utilized by CMS and other Federal Agencies.
• Manages and oversees the operations and delivery of essential IT services for the Agency's End User Computing Environment, including desktops, laptops, mobile devices, Email, office administration network/infrastructure and Help Desk Services.
• Directs and manages the engineering, development, implementation, and operations of new and existing Enterprise Shared Services.
• Develops and maintains enterprise-wide central databases, data warehouses, statistical files, and general data extracts and access paths, ensuring the quality of information maintained in these data sources.
• Provides ongoing systems maintenance and support to Medicare Fee-For-Services Claims Processing, Medicare Advantage and Part D, Beneficiary and Entitlement, and Health IT Economic and Clinical Health Act Systems.
• Directs and advises CMS on the requirements, policies, and administration of the Privacy Act.  Provides data and information to the public, within the parameters imposed by the Privacy Act.
• Provides oversight, information security risk management, and monitoring of CMS information and information systems including those provided or managed by another Agency, contractor, or other source.
• Develops, implements, and disseminates agency wide information privacy and security policies, procedures, and standards.
• Manages the CMS IT budget formulation and execution, including operating plans, acquisition strategies and plans, budget call letters, and other IT budget-related strategies, requests and justifications.
• Manages IT Governance processes using best practices in IT Investment Management strategies and execution.
• Leads the coordination, development, implementation and maintenance of the Health Insurance Portability and Accountability Act electronic data interchange health care information standards in the health care industry.
• Provides liaison on IT operational issues between CMS components, the DHHS, other Federal Agencies with direct business operation and technical interfaces.