Medicare HETS 270/271 Submitters:
CMS advises HETS Submitters that CMS IT will be conducting infrastructure maintenance to several key systems on Sunday, December 31, 2023. While this maintenance should not impact availability or performance of the Medicare HETS 270/271 eligibility system, we are notifying HETS Submitters in case you notice any impact. The CMS IT maintenance is scheduled to be installed beginning at 12:01 AM ET on Sunday, December 31, 2023. The HETS 270/271 system should remain available during the maintenance. CMS IT estimates that all infrastructure maintenance will be completed by 8:00 PM ET on Sunday, December 31, 2023.
If you encounter a significant HETS issue during this maintenance period, please call the MCARE Help Desk and leave a voice mail.
Please contact the MCARE Help Desk if you have any questions or comments.