Medicare HETS 270/271 Submitters:
CMS advises all 270/271 Submitters that HETS has been available and working as designed yesterday 1/1/2025 and today 1/2/2025. CMS is aware that multiple HETS Submitters are notifying their customers that HETS is unavailable due to error responses being received from HETS. Please note any such communications are incorrect; HETS is and has been available and functioning per design at all times.
As announced in the HETS2024-4 Release Summary and Companion Guides, as well as the prior email announcements going back to mid November 2024 - HCPCS codes G0106 and G0120 were terminated as valid codes effective 1/1/2025. Any Submitters that have sent HCPCS code G0106 and/or G0120 on or after 1/1/2025 are receiving a 999 response. This 999 is an appropriate response for any invalid HCPCS code. As noted in HETS2024-4 external documentation and multiple email announcements — HETS Submitters must modify their list of submitted HCPCS codes in their 270 request to remove G0106 and G0120 in order to receive a proper 271 response.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
From: CMS MCARE <MCARE@cms.hhs.gov>
Sent: Friday, December 13, 2024 10:51 AM
To: CMS MCARE <MCARE@cms.hhs.gov>
Subject: Medicare HETS - HETS2024-4 System Release Reminder - 12/13/2024
Medicare HETS 270/271 Submitters:
CMS reminds submitters of the scheduled installation of the HETS2024-4 release. Please note that this installation will not cause an outage to the Medicare HETS 270/271 eligibility system, but submitters may note minor performance or connectivity issues during the installation. The HETS2024-4 release is scheduled to be installed beginning at 9:00 AM ET on Saturday, December 14, 2024. The HETS 270/271 system will remain available during the installation. CMS estimates that the installation will be completed and verified by 1:00 PM ET on Saturday, December 14, 2024. MCARE will notify all HETS submitters when the installation is complete.
The HETS2024-4 system release will introduce potential changes to the HETS 270 request and the HETS 271 response. HETS 270/271 Submitters should carefully review the linked documentation (below) to prepare for this release.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
From: CMS MCARE <MCARE@cms.hhs.gov>
Sent: Friday, November 29, 2024 11:32 AM
To: CMS MCARE <MCARE@cms.hhs.gov>
Subject: Medicare HETS - Upcoming HETS2024-4 System Release - 11/29/2024
Medicare HETS 270/271 Submitters:
CMS announces the scheduled installation of the HETS2024-4 release. Please note that this installation will not cause an outage to the Medicare HETS 270/271 eligibility system, but submitters may note minor performance or connectivity issues during the installation. The HETS2024-4 release is scheduled to be installed beginning at 9:00 AM ET on Saturday, December 14, 2024. The HETS 270/271 system will remain available during the installation. CMS estimates that the installation will be completed and verified by 1:00 PM ET on Saturday, December 14, 2024. MCARE will notify all HETS submitters when the installation is complete.
The HETS2024-4 system release will introduce potential changes to the HETS 270 request and the HETS 271 response. HETS 270/271 Submitters should carefully review the linked documentation (below) to prepare for this release.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
From: CMS MCARE <MCARE@cms.hhs.gov>
Sent: Thursday, November 14, 2024 11:36 AM
To: CMS MCARE <MCARE@cms.hhs.gov>
Subject: Medicare HETS - Upcoming HETS2024-4 System Release - 11/14/2024
Medicare HETS 270/271 Submitters:
CMS announces an update to the HETS2024-4 Companion Guide. The updated document (linked below) is version 10-38-1. HETS Submitters should review all documented changes but please take special note that HCPCS codes G0106 & G0120 are being terminated effective January 1, 2025. HETS Submitters must ensure that they cease sending either or both of these HCPCS codes on HETS 270 requests by this date. Effective January 1, 2025 HETS will send a 999 error to any 270 request that includes either HCPCS G0106 or G0120.
The HETS2024-4 system release will introduce potential changes to the HETS 270 request and the HETS 271 response. HETS 270/271 Submitters should carefully review the linked documentation for more information.
The HETS2024-4 release is scheduled for December, 2024. Submitters will be notified when additional information is available regarding this release.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
From: CMS MCARE <MCARE@cms.hhs.gov>
Sent: Tuesday, November 12, 2024 1:56 PM
To: CMS MCARE <MCARE@cms.hhs.gov>
Subject: Medicare HETS - Upcoming HETS2024-4 System Release - 11/12/2024
Medicare HETS 270/271 Submitters:
CMS announces an update to the HETS2024-4 Release Summary. The updated document (linked below) is version 3.0. HETS Submitters should note in Section 3.3 of the revised document that HCPCS codes G0106 & G0120 are being terminated effective January 1, 2025. HETS Submitters must ensure that they cease sending either or both of these HCPCS codes on HETS 270 requests by this date. Effective January 1, 2025 HETS will send a 999 error to any 270 request that includes either HCPCS G0106 or G0120.
An updated HETS2024-4 Companion Guide will also be available soon; submitters will be notified when that document is published.
The HETS2024-4 system release will introduce potential changes to the HETS 270 request and the HETS 271 response. HETS 270/271 Submitters should carefully review the linked documentation for more information.
The HETS2024-4 release is scheduled for December, 2024. Submitters will be notified when additional information is available regarding this release.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315