Medicare HETS - MCARE Help Desk Holiday Hours Reminder – 12/25/2024 – 12/26/2024 & 12/31/2024 – 1/1/2025

Date
Subject
Medicare HETS - MCARE Help Desk Holiday Hours Reminder – 12/25/2024 – 12/26/2024 & 12/31/2024 – 1/1/2025
User Community
HETS 270/271

Medicare HETS 270/271 Submitters: 

The MCARE Help Desk will be closed in observance of the Christmas Day holiday on Wednesday, December 25th, 2024 and the New Year’s Day holiday on Wednesday, January 1st, 2025.

The MCARE Help Desk operational hours for Thursday, December 26th, 2024 and Tuesday December 31st, 2024 will be 8:00 AM to 5:00 PM ET.

If you encounter a significant HETS issue outside of operational hours, please call the MCARE Help Desk and leave a voice mail. 

Please contact the MCARE Help Desk if you have any questions.