Medicare HETS - MCARE Holiday Closure Reminder - Christmas Day

Medicare HETS 270/271 Submitters:  

The MCARE Help Desk will be closed in observance of the Christmas Day holiday on Monday, December 25, 2023.  The MCARE Help Desk will be open on Tuesday, December 26, 2023, from 8:00 a.m. to 5:00 p.m. ET.  

The MCARE Help Desk will return to the regular hours of operation of 7:00 a.m. to 7:00 p.m. ET on Wednesday, December 27, 2023.

If you encounter a significant HETS issue outside of operational hours, please call the MCARE Help Desk and leave a voice mail.

Please contact the MCARE Help Desk if you have any questions.