Eligibility made easy

CMS is helping states implement community engagement requirements with hands-on, tailored implementation support. From experience strategy to solution design to product optimization, the CMS team is here to support.

Implementation support for initial launch and beyond

Any state can partner with our team of software experts, service designers, human-centered design professionals, and product managers to implement community engagement requirements. We are supporting state partners with data sourcing and integration, user experience design, engineering, procurement, analytics, notices, staff training, and more.

Get in touch to discuss your implementation goals and identify where CMS can best support your state.

Implementation strategy

MVP prioritization

Work with you to identify trade-offs and define the right-sized experience for your initial launch

Roadmap development

Define a data-informed phased, realistic, and prioritized roadmap for your MVP and beyond

Procurement strategy

Advise on procurement approaches to meet your implementation goals, objectives, and timelines

System design and integration

Continuous program optimization

Diagram showing the relationship between the Federal Data Services Hub data sources and state systems.

Federal data sources: Get connected to the Hub

Hook up two new Federal Data Services Hub data sources for federal education enrollment information and VA disability data to optimize eligibility decisions and enhance ex-parte renewals. Our team can help establish connections, agreements, support system integration, and test data calls into existing eligibility systems.

Reach out to get help with federal data

An example screen from the Emmy App showing where applicants or beneficiaries would

Support verification flows: the Emmy App

Numerous states have successfully piloted the Emmy App as a lightweight solution for collecting data and documentation from applicants and beneficiaries. It is currently available as an open-source project for states to use at their discretion to support eligibility verification. States can reach out to explore options to collaborate with our team in 2027.

Visit the Emmy App GitHub library

Contact the Emmy App team

State and jurisdiction partners

We are partnering with several states on their initial implementation and post-MVP plans.

Map of the U.S. showing the states that the Emmy team is currently working with: HI, MT, CO, LA, WV, NC, DC, NJ, NH, RI

In partnership with CMCS

Our team’s work complements the policy and compliance guidance offered by the Center for Medicaid and CHIP Services (CMCS) by providing technical and delivery assistance.

If you want help with implementation or delivery, fill out our short form to get in touch.

If you have policy or compliance questions about the Interim Final Rule, reach out to CMCS by emailing MedicaidWorks@cms.hhs.gov.