Get Help
Call the No Surprises Help Desk
Get answers about your medical billing situation and see if the No Surprises Act applies. Or call to submit a complaint.
We’re available 7 days a week: weekdays from 8:00 am - 8:00 pm Eastern Time (ET), and weekends from 10:00 am – 6:00 pm ET.
We can help you in Spanish, French, Arabic, Russian, Nepali, and over 350 other languages. Call us for resources in accessible formats like large print, Braille, and audio.
Call our Help Desk at 1-800-985-3059.
Get help in Español, Français, عربي, русский, नेपाली, and 350 other languages: 1-800-985-3059
How we can help you
What we can’t do
- Act as legal counsel
- Give medical advice
- Offer financial assistance
What we can do
- Answer your questions about the No Surprises Act
- Help you submit a complaint against your provider or facility
- Direct you to other resources or agencies that can help you if your situation isn’t covered by the No Surprises Act