Dynamic List Information
Dynamic List Data
Date
Subject
Medicare HETS 270/271 - System Availability - November 3, 2009
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
The Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Some requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. Many requests are receiving AAA03=42 'System Unavailable' time out responses from the system. This issue has been escalated to CMS IT for review and resolution.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
The Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Some requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. Many requests are receiving AAA03=42 'System Unavailable' time out responses from the system. This issue has been escalated to CMS IT for review and resolution.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315