09/17/2010

Dynamic List Information
Dynamic List Data
Date
Subject
FINAL UPDATE - Medicare HETS 270/271 - System Outage Notification - Friday, September 17 - Sunday, September 19, 2010
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
There is an additional revision to the previously announced outage schedule. HETS 270/271 was scheduled to be available from 9:00 PM ET tonight, September 17 until 3:00 PM ET tomorrow, Saturday, September 18, 2010.
CMS now announces that there will be two separate outages.
Outage #1
CMS will perform maintenance on the HETS 270/271 application beginning at 9:00 PM ET on Friday, September 17, 2010. The HETS 270/271 application will be unavailable during this maintenance period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 9:00 AM ET on Saturday, September 18, 2010.
Outage #2
CMS will perform maintenance on the HETS 270/271 application beginning at 9:00 AM ET on Sunday, September 19, 2010. The HETS 270/271 application will be unavailable during this maintenance period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 9:00 PM ET on Sunday, September 19, 2010.
CMS will conduct internal testing of the HETS 270/271 application between these two outages (9:00 AM ET Saturday, September 18 - 9:00 AM ET Sunday, September 19, 2010). External Submitters may notice intermittent connectivity issues or higher than normal response times during this testing period.
MCARE apologizes for the multiple notifications and any confusion this may have caused.
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315