CMS will perform overnight testing on the HETS 270/271 application to investigate recent production issues beginning tonight, Monday November 8, 2010. Weeknight testing will occur from 10:00 PM - 4:00 AM ET for the remainder of the week (Monday, Tuesday, Wednesday, Thursday & Friday nights, concluding on Tuesday, Wednesday, Thursday, Friday and Saturday mornings). The HETS 270/271 application will be available during these testing periods, but submitters may notice higher than normal response times. CMS will closely monitor the impact of this testing on the HETS 270/271 application and will modify or terminate testing as necessary to ensure acceptable HETS performance.
CMS may also conduct testing on Saturday, November 13 and Sunday, November 14, 2010. The HETS 270/271 application would be available during these testing periods, but submitters may notice higher than normal response times. CMS will closely monitor the impact of this testing and will modify or terminate testing as necessary to ensure acceptable HETS performance.
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315