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Date
Subject
Medicare HETS 270/271 Eligibility - System Outage Notification & Information Bulletin - October 24, 2010
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
CMS installed the HETS 270/271 Q3 release on Saturday, October 23, 2010. After a significant amount of post-release testing, CMS has decided to revert to the previous version of the application. The Q3 release is currently being uninstalled; HETS 270/271 will revert to the same version of the application that was running prior to yesterday's installation.
HETS 270/271 is currently unavailable due to this work. CMS estimates that this outage will continue into the normal weekly HETS 270/271 maintenance window (12:00 - 6:00 AM ET each Monday morning). HETS 270/271 will be available as normal at 6:00 AM ET Monday morning.
CMS will provide additional information about a rescheduled HETS 270/271 Q3 release as soon as possible.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
CMS installed the HETS 270/271 Q3 release on Saturday, October 23, 2010. After a significant amount of post-release testing, CMS has decided to revert to the previous version of the application. The Q3 release is currently being uninstalled; HETS 270/271 will revert to the same version of the application that was running prior to yesterday's installation.
HETS 270/271 is currently unavailable due to this work. CMS estimates that this outage will continue into the normal weekly HETS 270/271 maintenance window (12:00 - 6:00 AM ET each Monday morning). HETS 270/271 will be available as normal at 6:00 AM ET Monday morning.
CMS will provide additional information about a rescheduled HETS 270/271 Q3 release as soon as possible.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315