Dynamic List Information
Dynamic List Data
Date
Subject
Medicare HETS 270/271 - System Availability - January 20, 2011
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
The Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Some requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. The majority of requests are receiving AAA03=42 'System Unavailable' time out responses from the system.
This issue has been escalated to CMS IT for review and resolution.
The Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Some requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. The majority of requests are receiving AAA03=42 'System Unavailable' time out responses from the system.
This issue has been escalated to CMS IT for review and resolution.
If you have any questions or comments, please contact the Help Desk.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315