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Date
Subject
Medicare HETS 270/271 Eligibility - MCARE Help Desk Phones are Down
User Community
HETS 270/271
HETS 270/271 Submitters:
The MCARE Help Desk is located in an area that is experiencing power and telephone issues in the aftermath of Hurricane Irene. Currently, our phone lines are non-operational.
We are working to resolve this issue as quickly as possible. In the interim, if you require immediate assistance please contact the MCARE Help Desk via email at mcare@cms.hhs.gov. The Help Desk will respond to you via email and/or phone as quickly as possible.
Thank you,
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315