09/22/2011

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Date
Subject
Medicare HETS 270/271 - System Outage Notification - September 22, 2011
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces that it will perform emergency maintenance on the HETS 270/271 Medicare eligibility system tonight. The maintenance window will begin at 9:00 PM ET on Thursday, September 22, 2011. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 1:00 AM ET on Friday, September 23, 2011.

Please note that tonight's maintenance window does not replace the previously announced maintenance window for September 23-25, 2011 (see below).

Please contact the Help Desk if you have questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315