Medicare HETS UI Internet Eligibility Users:
The MCARE Help Desk is located in an area that is experiencing localized flooding, power and telephone issues. Currently, our phone lines are non-operational.
We are working to resolve this issue as quickly as possible. In the interim, if you require immediate assistance please contact the MCARE Help Desk via email at mcare@cms.hhs.gov. The Help Desk will respond to you via email and/or phone as quickly as possible.
We thank you for your patience and understanding.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805