Dynamic List Information
Dynamic List Data
Date
Subject
Medicare HETS UI Internet Eligibility - System Availability - February 3, 2012
User Community
HETS_UI
Medicare HETS UI Internet Eligibility Submitters:
The Medicare HETS UI Internet Eligibility system is currently experiencing system issues. HETS is returning a high number of 'Unanticipated Response' errors. Some requests are receiving proper eligibility responses but a high number of transactions are receiving the 'Unanticipated Response' error. Average response times are higher than normal.
This issue has been escalated to CMS IT for review and resolution.
If you have any questions or comments, please contact the Help Desk.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805