Medicare HETS UI Internet Eligibility Users:
CMS announces that it will perform maintenance on the CMS data center on Sunday, February 17 and Monday, February 18, 2013. The maintenance window will begin at 11:00 PM ET on Sunday, February 17, 2013. The HETS UI Internet Eligibility system will be unavailable during this period. Attempts to open a session of the HETS UI Internet Eligibility application will result in errors. CMS estimates that the maintenance will be completed by 6:00 AM ET on Monday, February 18, 2013.
Please note that most of this window coincides with the standing 12:00 - 6:00 AM ET Monday morning system maintenance period that is posted here: http://cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Spotlight.html
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805