HETS UI Internet Eligibility Users:
The MCARE Help Desk is located in an area that is experiencing winter weather. To ensure the safety of our employees, the opening of the MCARE Help Desk will be delayed until at least 11:00 AM ET. If you encounter an issue before 11:00 AM ET, please email mcare@cms.hhs.gov for assistance.
We will provide an update by 11:00 AM ET if any additional operational hour changes are necessary.
Thank you for your understanding.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805