Medicare HETS UI Internet Eligibility Users:
CMS announces that it will perform data center maintenance on the weekend of Friday, April 12 - Sunday, April 14, 2013. The maintenance window will begin at 9:00 PM ET on Friday, April 12, 2013. The HETS UI Internet Eligibility system will be unavailable during this period. Attempts to open a session of the HETS UI Internet Eligibility application will result in errors. CMS estimates that the maintenance will be completed on the same day by 5:00 PM ET on Sunday, April 14, 2013.
Please note that this outage will be in addition to the previously announced outage for March 29-31, 2013 (copy provided below).
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805