2013-05-08

HETS 270/271 Submitters:

The MCARE Help Desk is currently experiencing telephone issues.  MCARE Help Desk phone lines are unavailable and callers are encountering a busy signal.

We are working to resolve this issue as quickly as possible.  In the interim, if you require immediate assistance please contact the MCARE Help Desk via email at mcare@cms.hhs.gov.  The Help Desk will respond to you via email and/or phone as quickly as possible.

Thank you,  

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315