Medicare HETS 270/271 Submitters:
CMS announces that the upcoming HETS 270/271 scheduled outages have been modified. The outages for the weekend of August 10-11 have been shortened, while the outages for the weekend of August 17-18 have been extended. An updated, comprehensive summary of all upcoming outages is provided below.
Outage 1: The HETS 270/271 application will be unavailable due to scheduled maintenance on Saturday, August 10, 2013. The maintenance window will begin at 7:00 AM ET on Saturday, August 10, 2013. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 7:00 PM ET on Saturday, August 10, 2013.
Outage 2: The HETS 270/271 application will be unavailable due to scheduled data center maintenance on Sunday, August 11, 2013. The maintenance window will begin at 10:00 PM ET on Sunday, August 11, 2013. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 6:00 AM ET on Monday, August 12, 2013. Please note that this outage includes the regularly scheduled HETS 270/271 weekly maintenance period of 12:00 AM (Midnight) - 6:00 AM ET that occurs every Monday - that is a standing maintenance period as posted on the CMS HETSHelp website here: http://cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Spotlight.html
Outage 3: The HETS 270/271 application will be unavailable due to scheduled data center maintenance the weekend of August 17-18, 2013. The maintenance window will begin at 2:00 AM ET on Saturday, August 17, 2013. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 2:00 PM ET on Sunday, August 18, 2013.
Please contact the Help Desk if you have any questions.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315