2013-08-29

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Date
Subject
Medicare HETS 270/271 - System Outage Notification & Reminder – September 1 & September 7, 2013
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces an outage to the HETS 270/271 application on Saturday, September 7, 2013.  The maintenance window will begin at 8:00 AM ET on Saturday, September 7, 2013.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 10:00 AM ET on Saturday, September 7, 2013.

Please note that this outage will be in addition to the previously announced outage for this Sunday, September 1, 2013.  Please remind your operational staff of this weekend's upcoming outage (as detailed below).

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315