Medicare HETS 270/271 Submitters:
CMS advises that the previously announced outage on Saturday, May 31, 2014 will be extended. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 11:59 PM ET on Saturday, May 31, 2014.
Please also note that the HETS 270/271 system may have additional periods of impaired system performance for the remainder of the weekend. CMS IT is fully engaged and working to return HETS to normal performance as soon as possible. CMS will advise HETS submitters once HETS 270/271 performance is fully restored to normal performance levels.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315