Medicare HETS 270/271 Submitters:
CMS announces a change to the previously announced outage to the Medicare HETS 270/271 eligibility system for the weekend of Friday, June 13, 2014 – Sunday, June 15, 2014. The outage period will be shortened.
The HETS 270/271 outage will now begin at 7:30 AM ET on Saturday, June 14, 2014. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Saturday, June 14, 2014.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315