Medicare HETS 270/271 Submitters:
Today's maintenance completion time of 12:30 PM ET has been extended to 4 PM ET. The HETS 270/271 system will continue to be unavailable during this period.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
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From: CMS MCARE
Sent: Wednesday, June 11, 2014 11:24 AM
To: CMS MCARE
Subject: Medicare HETS 270/271 - System Outage Update – June 14, 2014
Medicare HETS 270/271 Submitters:
CMS announces a change to the previously announced outage to the Medicare HETS 270/271 eligibility system for the weekend of Friday, June 13, 2014 – Sunday, June 15, 2014. The outage period will be shortened.
The HETS 270/271 outage will now begin at 7:30 AM ET on Saturday, June 14, 2014. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Saturday, June 14, 2014.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315
From: CMS MCARE
Sent: Friday, May 30, 2014 10:37 AM
To: CMS MCARE
Subject: Medicare HETS 270/271 - System Outage Notification – June 13-15, 2014
Medicare HETS 270/271 Submitters:
CMS announces an upcoming outage to the Medicare HETS 270/271 eligibility system. The outage will begin at 9:00 PM ET on Friday, June 13, 2014. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 4:00 PM ET on Sunday, June 15, 2014.
Please contact the Help Desk if you have any questions.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315