2014-09-19

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Medicare HETS 270/271 - System Outage Notification – October 5, 2014
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces two upcoming outages to the Medicare HETS 270/271 eligibility system.

The first outage will begin at 12:01 AM ET on Sunday, October 5, 2014. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 5:00 AM ET on Sunday, October 5, 2014.

The second outage will begin at 5:00 PM ET on Sunday, October 5, 2014.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that this maintenance window will overlap into the regularly scheduled maintenance window, which is 12:00 AM (Midnight) ET until 6:00 AM ET each Monday morning.  Therefore the second outage will effectively be from 5:00 PM ET on Sunday, October 5, 2014 until 6:00 AM ET on Monday, October 6, 2014.

Please contact the Help Desk if you have any questions.