HETS 270/271 Submitters:
The Medicare HETS 270/271 system is currently experiencing a higher than normal response time. Some submitters are also reporting issues obtaining a connection to the HETS application. CMS IT is aware of the issue and is working to resolve as quickly as possible. We apologize for the inconvenience and will inform you when the issue is resolved.
Please contact the Help Desk is you have any questions.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315