2015-01-07

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Date
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Medicare HETS 270/271 - System Outage Notifications – January 10-11 & January 25, 2015
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces two upcoming outages to the Medicare HETS 270/271 eligibility system. 

Outage 1 will begin at 09:00 PM ET on Saturday, January 10, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 10:00 AM ET on Sunday, January 11, 2015.

Outage 2 will begin at 08:00 AM ET on Sunday, January 25, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Sunday, January 25, 2015.

Please contact the Help Desk if you have any questions.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk

1-866-324-7315