2015-09-01

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Date
Subject
Medicare HETS 270/271 - System Performance - September 1, 2015
User Community
HETS 270/271

HETS 270/271 Submitters:

The Medicare HETS 270/271 system is currently available but returning responses with higher than normal response times.  Some submitters may also be experiencing difficulty obtaining a connection to the HETS application. 

This issue is volume related due to the first day of September. CMS is monitoring the situation closely, including HETS 270/271 Submitters and/or specific Medicare Providers/Suppliers that are sending extremely high transaction volume.  We apologize for any inconvenience and will inform you when average response times have returned to normal.

Please contact the Help Desk is you have any questions.