Medicare HETS 270/271 Submitters:
CMS announces three upcoming outages to the Medicare HETS 270/271 eligibility system.
The first outage will begin at 11:30 PM ET on Saturday, October 3, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 5:00 AM ET on Sunday, October 4, 2015.
The second outage will begin at 9:00 PM ET on Sunday, October 4, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 2:00 AM ET on Monday, October 5, 2015. Please note that there is a normal Monday morning 12:00 AM – 5:00 AM ET maintenance period for HETS; this outage will replace that normal maintenance window.
The third outage will begin at 8:30 PM ET on Friday, October 9, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 3:00 PM ET on Sunday, October 11, 2015.
Please contact the Help Desk if you have any questions.