Medicare HETS 270/271 Submitters:
CMS announces an additional upcoming outage to the Medicare HETS 270/271 eligibility system for the weekend of December 19 – 20, 2015. CMS had previously announced one outage for this weekend – an additional outage window will also occur.
The first (and previously announced) outage will begin at 8:00 AM ET on Saturday, December 19, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 2:00 PM ET on Saturday, December 19, 2015. Following this first outage, HETS 270/271 will return updated 2016 deductible, copayment and coinsurance liabilities in the 271 benefit response.
The second, newly announced outage will begin at 8:30 PM ET on Saturday, December 19, 2015. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 3:30 AM ET on Sunday, December 20, 2015.
Please contact the Help Desk if you have any questions.