Medicare HETS 270/271 Submitters:
CMS announces two upcoming outages to the Medicare HETS 270/271 eligibility system. The first outage will begin at 9:00 PM ET on Friday, April 29, 2016. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, May 1, 2016.
The second outage will begin at 9:00 PM ET on Sunday, May 1, 2016. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 2:00 AM ET on Monday, May 2, 2016. Please note that there is a normal Monday morning 12:00 AM – 5:00 AM ET maintenance period for HETS; this outage replaces that normal maintenance window.
Please contact the Help Desk if you have any questions.