2018-06-15

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Date
Subject
Medicare HETS 270/271 - System Outage Reminder & Notification – June 22-23, 2018 & June 29-July 1, 2018
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS reminds submitters of an upcoming outage to the Medicare HETS 270/271 eligibility system. Installation of a HETS 270/271 quarterly release will begin at 7:30 AM ET on Saturday, June 16, 2018.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the installation window will be completed by 4:00 PM ET on Saturday, June 16, 2018.

Additionally, CMS announces a new upcoming outage to the Medicare HETS 270/271 eligibility system.  Data center maintenance will begin at 11:30 PM ET on Friday, June 29, 2018.  The HETS 270/271 system will be unavailable during this period for data center maintenance. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, July 1, 2018.

Please note that this data center maintenance is in addition to the previously announced outage for June 22-23, 2018 (see below).

Please contact the Help Desk if you have any questions.