Medicare HETS 270/271 Submitters:
CMS announces an upcoming outage to the Medicare HETS 270/271 eligibility system. The HETS 270/271 R2018Q400 release will begin at 7:00 AM ET on Saturday, December 8, 2018. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the release installation will be completed by 7:00 PM ET on Saturday, December 8, 2018.
Following this release, HETS will return updated 2019 deductible, copayment and coinsurance liabilities in the 271 benefit response when appropriate.
HETS Submitters should review the documents linked below to prepare for this upcoming HETS 270/271 R2018Q400 release. These documents are also available via the HETSHelp Documentation Library.
Please contact the Help Desk if you have any questions.