2019-03-22

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Medicare HETS 270/271 - System Outage Notification & Reminder - March 24 & April 6, 2019
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS reminds submitters of an upcoming outage to the Medicare HETS 270/271 eligibility system and also notifies submitters of the upcoming HETS 270/271 R2019Q100 release installation.

The previously announced outage for data center maintenance will begin at 7:30 AM ET on Sunday, March 24, 2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 (Noon) PM ET on Sunday, March 24, 2019.

The HETS 270/271 R2019Q100 deployment will begin at 7:30 AM ET on Saturday, April 6, 2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the release installation will be completed by 3:00 PM ET on Saturday, April 6, 2019.

HETS 270/271 submitters should review the documents linked below to prepare for this upcoming HETS 270/271 R2019Q100 release. These documents are also available via the HETSHelp Documentation Library.

HETS R2019Q100 Companion Guide: /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q100HETS270271CompanionGuide.pdf [cms.gov] (version 10-13) 

HETS R2019Q100 Release Summary: /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q100HETS270271ReleaseSummary.pdf [cms.gov]  (version 1-1)

These outages are in addition to the previously announced HETS outage on Friday, March 29 – Saturday, March 30, 2019.  Please see below for additional details.

Please contact the Help Desk if you have any questions.