2019-08-23

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Date
Subject
Medicare HETS 270/271 - System Outage Cancellation & Update – August 23-24, 2019 & August 30-1 September, 2019
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS advises that the scheduled maintenance for this weekend (August 23-24, 2019) has been postponed to the following weekend.  HETS 270/271 will be available August 23-24, 2019.  The revised outage schedule for next weekend (August 30 - September 1) is as follows:

1) Medicare HETS 270/271 eligibility system outage #1.  CMS data center maintenance will begin at 8:30 PM ET on Friday, August 30,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Saturday, August 31, 2019. 

2) Medicare HETS 270/271 eligibility system outage #2.  CMS data center maintenance will begin at 7:30 AM ET on Sunday, September 1,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, September 1, 2019.

Please contact the Help Desk if you have any questions.