2019-09-20

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Date
Subject
Medicare HETS 270/271 - System Outage Reminder - September 21-22, 2019
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS reminds submitters of two upcoming outages to the Medicare HETS 270/271 eligibility system.  

Outage #1. CMS data center maintenance will begin at 8:30 AM ET on Saturday, September 21,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 6:00 PM ET on Saturday, September 21, 2019.

Outage #2.  CMS data center maintenance will begin at 11:30 PM ET on Saturday, September 21,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, September 22, 2019.

Please note that these outages are in addition to the previously announced outage on September 27-28, 2019 (see below).

Please contact the Help Desk if you have any questions.