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Date
Subject
Medicare HETS 270/271 - System Outage Notification & Reminder – September 7 & September 20-22, 2013
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
CMS announces an outage to the HETS 270/271 application the weekend of September 20-22, 2013. The maintenance window will begin at 9:00 PM ET on Friday, September 20, 2013. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 10:00 AM ET on Sunday, September 22, 2013.
Please note that this outage will be in addition to the previously announced outage for Saturday, September 7, 2013. Please remind your operational staff of this weekend's upcoming outage (as detailed below).
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315