2013-09-20

Dynamic List Information
Dynamic List Data
Date
Subject
Medicare HETS UI - System Outage Notification & Reminder – September 20-22 & September 27-28, 2013
User Community
HETS_UI

Medicare HETS UI Internet Eligibility Submitters:

CMS announces an upcoming outage to the HETS UI Internet Eligibility system.  The HETS UI Internet Eligibility system will be unavailable the weekend of September 27-28, 2013.  The maintenance window will begin at 9:00 PM ET on Friday, September 27, 2013. The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to open a session of the HETS UI Internet Eligibility system will result in errors.  CMS estimates that the maintenance window will be completed by 8:00 PM ET on Saturday, September 28, 2013.

Please note that this outage will be in addition to the previously announced outage for the weekend of September 20-22, 2013.  Please remind your operational staff of this weekend's upcoming outage (as detailed below).

Please contact the Help Desk if you have any questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805