Medicare HETS 270/271 Submitters:
The HETS Medicare 270/271 Eligibility system is currently experiencing system issues. A limited number of connections are available to the application and a large number of requests are receiving errors or experiencing high response times.
This issue has been escalated to CMS IT for review and resolution. Please contact the Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315