Medicare HETS 270/271 Submitters:
Due to issues with the HETS 270/271 application following the R2013Q400 release, CMS is removing the version that was installed yesterday, December 7, 2013. The HETS 270/271 will be unavailable beginning at 10:30 PM ET tonight, Sunday, December 8, 2013. The roll-back will continue into the regularly scheduled HETS 270/271 maintenance window that runs from 12:00 AM ET (Midnight) until 6:00 AM ET on Monday, December 9, 2013.
When HETS returns to service on Monday, December 9, 2013, HETS 270/271 will be the previous version of the application that was in place until Saturday, December 7, 2013. The changes and modifications outlines in the documents linked below will no longer be applicable to the HETS 270/271 application.
CMS will advise a new R2013Q400 release installation date as soon as possible.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315