Medicare HETS UI Internet Eligibility Users:
CMS advises that it has extended the target date to sunset the HETS UI Internet Eligibility system. Please determine who your local MAC is and then review the information below.
Cahaba GBA
Cahaba GBA now offers a comparable internet-based Medicare eligibility portal to its providers. Providers should contact Cahaba GBA (if you have not already) and obtain access. As part of this process, Cahaba GBA will send a letter via USPS mail. Once your organization has completed the enrollment process, you should migrate your staff's eligibility usage to the Cahaba GBA internet portal immediately. CMS and Cahaba GBA are working together and will deactivate organization's HETS UI accounts once they have completed the enrollment process. CMS expects all Cahaba GBA providers to complete these steps as soon as possible and plans to remove all current Cahaba GBA providers from the HETS UI application no later than Friday, January 31, 2014.
Novitas
Novitas providers will continue using HETS UI until Friday, January 31, 2014 or until an alternative solution is available. CMS will continue to provide updates as more information becomes available.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805