2014-04-03

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Date
Subject
Medicare HETS 270/271 Eligibility - Information Bulletin & Upcoming System Outage Update - April 3, 2014
User Community
HETS 270/271

CMS announces that the scheduled installation of the HETS R2014Q100 release has been postponed.  Originally scheduled to be installed on Saturday, April 5, 2014 the release has now been postponed one week.  The new installation date is Saturday, April 12, 2014.  The installation window will begin at 9:30 AM ET on Saturday, April 12, 2014.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 5:00 PM ET on Saturday, April 12, 2014.

Please contact the Help Desk if you have any questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315