2012-08-10

Medicare HETS UI Internet Eligibility Users:

In addition to the previously announced outage for Sunday, August 26, 2012, CMS also announces that it will perform maintenance on the HETS system on Sunday, August 19, 2012.  The maintenance window will begin at 5:00 AM ET on Sunday, August 19, 2012.  The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to send requests to the HETS UI Internet Eligibility system will result in errors.  CMS estimates that the maintenance will be complete by 12:30 PM ET on Sunday, August 19, 2012.

Please contact the Help Desk if you have questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805