2012-08-14

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Date
Subject
UPDATED - Medicare HETS 270/271 - System Outage Notification - August 19 + August 26, 2012
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS is restating the scheduled times for upcoming HETS maintenance.  An updated schedule is listed below.

CMS announces that it will perform maintenance on the HETS system on Sunday, August 19, 2012.  The maintenance window will begin at 5:00 AM ET on Sunday, August 19, 2012.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance will be complete by 5:00 PM ET on Sunday, August 19, 2012.

CMS also announces that it will perform maintenance on the HETS system on Sunday, August 26, 2012.  The maintenance window will begin at 8:00 AM ET on Sunday, August 26, 2012.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance will be complete by 4:00 PM ET on Sunday, August 26, 2012.

Please contact the Help Desk if you have questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315